Simply put, the way we make food happen from farm to waste is a disaster.
There’s only 60 years of soil suitable for food production left in the world, the average age of a farmer in Australia is 56, obesity and other dietary related ill-health is on the rise at the same time as one in 5 Australians experience food insecurity – of which children represent 22%.
Local food can help address many of these issues by joining people together – making better use of our environment by transforming cities into food production centres and teaching young people to grow their own, bringing fresh produce into neighbourhoods instead of fast food chains, and connecting surplus food and resources to those who need help.
WHAT WE DO
Through Grow / Source / Eat we are building a community of people who want to make local food the norm and see their neighbourhoods thrive with urban farms, healthy bodies, opportunities for young people and importantly, tasty and nutritious food! We do this by sticking to our guns on our 5 principles:
We only source food grown or manufactured in Victoria. The closer we can get it to the city, the better (that’s why we pick produce from our very own urban farm every week). This helps reduce food miles and create a resilient network of food producers where we live and play.
When it comes to farmers, this means we source from people regenerating their land – managing problems like pests with biology, not endless chemicals. With makers, this means working with people who hate food waste as much as we do, carefully choose their packaging to reduce impact and use Victorian ingredients where they can. What’s more, we only use recyclable or compostable materials in our parcels and any leftover produce is donated to our food relief partners.
Our producers are price-makers, not takers. A huge part of making sure we are well fed into our future is rewarding our farmers well for feeding us now! While that means that our prices can sometimes be a little more than the supermarket, what you pay captures all of the costs of producing food. To make sure everybody has the access to good, local food, we offer discounts for people with a concession card or volunteering opportunities (with fruit and veggies to say thanks!) for those who’d prefer give their time.
Because our food comes from near-by, and we deliver mid-week when farmers have more time to harvest their crops, our produce is fresher than your grandma’s laundry. Seriously, the fruit and veggies we source will keep for longer – reducing food waste – as well holding nutrient value.
What’s the point of doing all of this if the food doesn’t taste good?
Well, if you’ve ever plucked a cherry tomato straight off the vine and popped it in your mouth, you’ll know what we’re talking about. Sure, sometimes our produce will have lumps and bumps, but instead of measuring the size of carrots for quality, we eat them. As for the makers, we looked in our pantries for those special items that we can’t wait to open and relish eating – that’s what you’ll find in the store.
HOW IT ALL WORKS
Our orders for the next week close on Sunday evenings, and all but one of our collections and home deliveries are held on Thursday afternoons. If you want to update your order, please make sure you do this by Sunday – otherwise the producers will be busy picking or bottling food without a home to go to.
All of our fruit and veggie parcels are charged early Monday mornings for the week ahead and single products are charged when you purchase them. You’ll receive a receipt straight into your inbox once you’ve made a purchase.
Want to see what our fruit and veggie parcels look like in the flesh? Check out our Instagram @melb_food_hub.
OUR FARMERS + MAKERS
We only source from small-scale, sustainable Victorian producers – that’s our forever commitment to you.
We want to make sure we’re capturing the positive economic, environmental and social impacts of the food supply chain within the local community.
Check out the rockstars who produce our food below.
UPDATE YOUR ACCOUNT
Need to change your subscription or want to add more good food?
No worries! Just head to https://melbournefoodhub.org.au/my-account/ and sign in – you can update your payment details, your collection location, suspend or cancel your subscription and other cool stuff.
Please make sure you update your details and place new orders by Sunday evening, so you can receive your goodies in the week ahead. If you have any questions send us an email here.
COLLECTION + DELIVERY LOCATIONS
The Mushroom Co-Farm, 2 Wingrove St – Thursdays from 4pm – 5:30pm
Moon Rabbit Cafe – 218 High St – Thursdays from 3pm – 4pm, Friday collection available upon request.
Ice Cream Social – 907 High St – Thursdays from 3pm – 7.30pm
Lentil as Anything – 562-564 High St – Thursdays from 4pm – 8pm vegan only
Private Residence (Park Street & Charles Street) – Thursdays from 3pm – 6pm
Private Residence (Strathmerton Street & Broadway) – Thursdays from 3.30pm – 6pm
Barkly Theatre – 279 Barkly Street – Thursdays from 6.30 – 7.30pm
Ladro – 224 Gertrude St – Thursdays from 5pm-6pm
Private Residence (between Dawson & Daly Streets) – Thursdays from 6:30 – 7:30pm
Bar Romantica – 52/54 Lygon St – Thursdays from 5pm – 6pm
Northcote, Thornbury, Preston, Fairfield, Alphington, Brunswick, Brusnwick West, Brunswick East, Footscray, Seddon, Yarraville – Thursday afternoons. We charge $5- for home deliveries.
If you want to become a collection point or would like home delivery in your hood, get in touch here.
If you’re not sure where to go – we’ll send you an email with instructions when you sign up for a fruit and veggie parcel. Still confused? Send us an email.
GET A DISCOUNTED PARCEL
At the Melbourne Food Hub, we believe everybody should have access to good, local, sustainable and fresh produce, no matter what their circumstances. The more change-makers we have in our food system, the better it will be. If you have a concession card and would like a 20% discount on your fruit and veggie parcel, get in touch here. You can also volunteer if you prefer giving your time – we’ll say thanks with a fruit and veggie parcel.
To support us building a thriving local food community in Melbourne, you can also become a joint Melbourne Food Hub and Sustain: The Australian Food Network member. By joining up you’ll get an ongoing 5% discount on your fruit and veggie parcel, a 15% discount on urban farm workshops, free access to webinars and contribute 10% of your membership to Pay the Rent. It’s only $60 a year – join here.
What are we doing during COVID to ensure safety?
Fruit and veggie parcels are packed in hygienic and socially distanced conditions. Gloves and facemasks are worn to limit contact between the individual packing the produce and the consumer. We are packing parcels in individual paper bags which we are allowing customers to return for reuse. We will be holding bags for a period of time before reuse to limit cross contamination. Our bags are Australian made and compostable. If you choose not to return your bag, please reuse or dispose of it properly.
Can I choose what’s in the parcel?
No, and here’s why: we support our farmers directly, which means we buy what they grow. This also means we support eating seasonally. If you have dietary restrictions, of course we will work with you to adapt the box to your lifestyle, but we encourage participants to step out of their comfort zone and into the veggie zone, it tastes great! If you have allergies you can let us know, or if you are a vegan, there’s a parcel just for you!
What’s the difference between a small and large fruit and veggie parcel?
Smalls are around 3-4kg of food including 6 eggs, while larges are 4-5kg and include 12 eggs.
What do you mean zero waste?
Zero waste means we aren’t packaging out produce unless we have to. At collection points, we use brown paper bags – they’re recyclable and compostable but we’d prefer to reuse them! BYOB (bring your own bag) and transfer the produce, fold the bag up and let us refill it next week.
What happens to my private information and payment details?
Your contact details will stay safe with us – never to be shared with a third party and only to be accessed if we need to get in touch with you about your order. If you want to stay in the loop, you can sign up to our newsletter or join our Grow / Source / Eat Facebook page – but we’re not going to force you! Your payments are encrypted through Stripe which is a reputed internationally used platform with stringent privacy measures in place. This means we will never be able to see you credit card details, and nobody else will be able to get at them either.
What happens if I forget to collect my produce or can’t make it?
Life is busy! If you forget to pick up your produce once, we will attempt to coordinate a way for you to collect your produce. If nothing works out, produce will be redistributed or donated. If collection is missed twice in one month, we’ll take you off the list until you get in touch. If want to change or pause your subscription follow the instructions under ‘update your account’ – just make sure you get it in before Sunday evening.
What if I don’t want a fruit and veggie parcel, but want stuff from your store?
That’s cool – all of the same collection information applies and we’re happy to have you supporting our makers! If you want your products home delivered, we will add a $5- delivery charge.
BUSINESS-TO-BUSINESS PRODUCE SALES
Get restaurant-grade produce at a price that’s fair for you and Victoria’s farmers
Learn more about how your business can sourcing fresh, seasonal produce or become a collection point for your employees and your wider community.